Disability Discrimination & Your Rights

Disability discrimination occurs when a person is treated less favourably, or not given the same opportunities as others in a similar situation, because of their disability. It can also occur when an unreasonable rule or policy is the same for everyone but has an unfair effect on people with a particular disability.

Disability discrimination occurs when a person is treated less favorably, or not given the same opportunities as others in a similar situation, because of their disability. It can also occur when an unreasonable rule or policy is the same for everyone but has an unfair effect on people with a particular disability.

The treatment could be a one-off action, the application of a rule or policy, or the existence of physical or communication barriers which make accessing something difficult or impossible. Discrimination does not have to be intentional to be unlawful.

Pursuant to the Disability Discrimination Act 1992, a disability means a physical or a mental condition that has a substantial and long-term impact on your ability to do normal day-to-day activities.

You are covered by the Disability Discrimination Act 1992, if you have a progressive condition like cancer or multiple sclerosis, even if you are currently able to carry out normal day-to-day activities. You are protected as soon as you are diagnosed with a progressive condition.

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Pursuant to the Act and the interpretation schedule

"Disability" , in relation to a person, means:

(a)  total or partial loss of the person's bodily or mental functions ; or

(b)  total or partial loss of a part of the body; or

(c)  the presence in the body of organisms causing disease or illness; or

(d)  the presence in the body of organisms capable of causing disease or illness; or

(e)  the malfunction, malformation or disfigurement of a part of the person's body; or

(f)  a disorder or malfunction that results in the person learning differently from a person without the disorder or malfunction; or

(g)  a disorder, illness or disease that affects a person's thought processes, perception of reality, emotions or judgment or that results in disturbed behaviour;

and includes a disability  that:

(h)  presently exists; or

(i)  previously existed but no longer exists; or

(j)  may exist in the future (including because of a genetic predisposition to that  disability ); or

(k)  is imputed to a person.

Pursuant to section 15 of the Act (Discrimination in Employment)

(1)  It is unlawful for an employer or a person acting or purporting to act on behalf of an employer to discriminate against a person on the ground of the other person's disability;
 

(a) in the arrangements made for the purpose of determining who should be offered employment; or

(b)  in determining who should be offered employment; or

(c)  in the terms or conditions on which employment is offered.

 
(2)  It is unlawful for an employer or a person acting or purporting to act on behalf of an employer to discriminate against an employee on the ground of the employee's disability:
 
(a)  in the terms or conditions of employment that the employer affords the employee; or

(b)  by denying the employee access, or limiting the employee's access, to opportunities for promotion, transfer, or training, or to any other benefits associated with employment; or

(c)  by dismissing the employee; or

(d)  by subjecting the employee to any other detriment.

Physical or mental disabilities may include;

  • physical impairments, such as mobility difficulties;
  • sensory impairments such as those affecting hearing or sight;
  • learning difficulties, including people with specific learning difficulties such as dyslexia and dyspraxia;
  • mental health conditions or illnesses which have long-term effects such as depression and anxiety, panic attacks, phobias, eating disorders, obsessive-compulsive disorders;
  • genetic and progressive conditions, if the condition affects your ability to carry out normal day-to-day activities; 
  • conditions which are characterized by a number of cumulative effects such as pain or fatigue;
  • hidden impairments such as asthma or diabetes, if these have an effect on your day-to-day activities;
  • past history of impairment - this applies if you are no longer disabled but met the definition in the past
  • This list is not exhaustive and each person's circumstances are unique.

Hence, if you believe that you experienced Disability Discrimination please contact the Connect Legal team and we will have a confidential and private chat to better understand your circumstances. Our work is also undertaken on a no-win no fee basis which we have been doing for the past 23-plus years.

Here you can see our video about disability discrimination, where we answered the most popular questions about disability discrimination.

  

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What is direct discrimination?

Direct discrimination happens when a person, or a group of people, is treated less favorably than another person or group because of their background or certain personal characteristics. This is when you are treated worse than another person or other people because you have a protected characteristic; someone thinks you have that protected characteristic (known as discrimination by perception); you are connected to someone with that protected characteristic (known as discrimination by association); Your circumstances must be similar enough to the circumstances of the person being treated better for a valid comparison to be made. If you cannot point to another person who has been treated better, it is still direct discrimination if you can show that a person who did not have your protected characteristic would have been treated better in similar circumstances. To be unlawful, the treatment must have happened in one of the situations that are covered by the Act. For example, in the workplace or when you are receiving goods or services.

What is indirect discrimination?

Indirect discrimination happens when there is a policy that applies in the same way for everybody but disadvantages a group of people who share a protected characteristic, and you are disadvantaged as part of this group. If this happens, the person or organization applying the policy must show that there is a good reason for it. A ‘policy’ can include a practice, a rule, or an arrangement. It makes no difference whether anyone intended the policy to disadvantage you or not. To prove that indirect discrimination is happening or has happened: There must be a policy that an organization is applying equally to everyone (or to everyone in a group that includes you) a. the policy must disadvantage people with your protected characteristic when compared with people without it b. you must be able to show that it has disadvantaged you personally or that it will disadvantage you c. the organization cannot show that there is a good reason for applying the policy despite the level of disadvantage to people with your protected characteristic.

What are reasonable adjustments regarding my disability?

The Disability Discrimination Act recognizes that achieving equality for disabled people may mean changing the way that employment is structured. This could be removing physical barriers or providing extra support for a disabled worker or job applicant. This is the duty to make reasonable adjustments. Your employer has a duty to take steps to remove, reduce or prevent the obstacles you face as a disabled worker or job applicant, where it's reasonable to do so. The employer only has to make adjustments where they are aware – or should reasonably be aware – that you have a disability.

What is a disability arising from discrimination?

The Act also protects people from discrimination arising from disability. This protects you from being treated badly because of something connected to your disability, such as having an assistance dog or needing time off for medical appointments. This does not apply unless the person who discriminated against you knew you had a disability or ought to have known. Discrimination arising from disability is unlawful unless the organization or employer is able to show that there is a good reason for the treatment and it is proportionate.

Please explained what the term victimization means in relation to a disability inquiry or complaint I have made.

Please explained what the term victimization means in relation to a disability inquiry or complaint I have made. This is when you are treated badly because you have made a complaint of discrimination under the Act. It can also occur if you are supporting someone who has made a complaint of discrimination. For example, an employee has made a complaint of disability discrimination. The employer threatens to sack them unless they withdraw the complaint and the employer threatens to sack a member of staff because he thinks she intends to support a colleague’s disability discrimination claim.

What are some forms of disability discrimination that the Act contemplates?

Physical disability, Intellectual disability, Psychiatric disability, Sensory disability, Neurological disability, Learning disability, Physical disfigurement, and The presence in the body of disease-causing organisms.

How may my employer discriminate against me because of my physical and or mental disability under the Act?

It’s against the law for employers to discriminate against you because of a disability. The Act protects you and covers areas including application forms; interview arrangements; aptitude or proficiency tests; job offers; terms of employment, including pay; promotion, transfer, and training opportunities; dismissal or redundancy; discipline, and grievances.

I am an accountant at a firm for 2 years and suffer from endometriosis. I was formally diagnosed with endometriosis in 2020 after years of doctors not knowing the cause of my abdominal pains. My manager when I first joined the company was very supportive when I would have to take leave every month due to the excruciating pain caused by my endometriosis. 6 months after I had commenced employment, this manager was relocated and a new manager was brought into their position. This new manager makes it very difficult for me to access my leave, and constantly questions as to why I need so much time off each month, and if I could not just take Panadol to take the pain away. These comments have deeply hurt me, especially because it is very difficult to properly treat endometriosis. I have tried to explain to them what my disability is, but they seem to never understand. Unfortunately, I have been put into a position where the only option for me is to resign, and hence, put in my official notice of resignation. How may Connect Legal help me?
I have experienced racial discrimination at the workplace, but unfortunately, after talking to colleagues to provide statements to corroborate it, they all told me, “it will affect our jobs and we may lose our jobs in doing it.” I explained, “I understand, but you’ve seen the racism I’ve suffered firsthand, the comments management have made about my culture, ethnicity, nationality, and religion, and the hurt it has caused me deep inside.” My work colleagues fully sympathize with me but the problem I have is that I can’t get them on board to give statements to HR. Connect Legal please advise.

We understand your predicament, and in the significant number of racism matters we’ve assisted with, we’ve always come across this dilemma that fellow colleagues aren’t prepared to give you a written statement. However, this should not compromise your position in lodging a racial discrimination claim and our experiences have shown that if we can prepare a comprehensive statement and ensure the facts are correct, in the medium-long run, your racism claim will all into place and your manager and employer will understand the hurt it has caused you. Finally, it’s all about storytelling, please ring our team for a discussion.

I was born with cerebral palsy and am currently working in the transport industry. My disability affects my ability to maintain my balance and posture. I have been working at this company for over 4 years now, and ever since I told my colleagues about my disability, which would have been in the first few months of my employment, they have continuously ridiculed me about my movement and the way that I look. I have raised this as a complaint to my shift supervisor but all he did was laugh and tell me, “That's just how it is here.” I have been really affected by these comments and almost every day have spoken to my family and friends as to how it has impacted me. How may Connect Legal help me?
I’ve been working as a truck driver for at least 6 months and sustained a workplace injury to my lower back while I was carrying goods from warehouse A to B. I reported this to management, but they seemed only to give lip service. they said, “see how you go and if the pain persists, go see a doctor.” I then went to see my doctor who placed me on sick leave and then within a week thereafter, placed me on workers' compensation. When I provided these certificates to my manager, he looked very surprised. He said, “What are these injuries just from carrying boxes?” I said, “yes, the boxes were over 20kg and when I got injured, I told you straight away.” I have been on workers' compensation for about 3 weeks. However, this morning my manager walked in and said, “we’re making your position redundant as a truck driver.” I said, “what are you talking about? We’ve got so much work to do. There are trucks coming in from Brisbane and Melbourne. What redundant?” I said, “are you sure it’s not because of my workers' compensation?” He said no but I don’t believe him. Connect Legal, please help me.
I have worked as a warehouse person for the past 10 years. Around 3 years ago, and due to reasons in my personal life, I have been diagnosed by my doctor with depression and anxiety. Because of my mental health conditions, I have had to take various periods of leave in order to try and better my well-being. I then began to be questioned by my managers as to why I was taking so much leave, and I confided in them about my mental health conditions. Since that day, various managers and collages have started calling me “Crazy,” and called me to “Grow up,” “Get over it”, and “Stop taking so much time off you bludger. ” I have seen my doctor because of these comments, and we have lodged a workers' compensation claim for psychological injury, and I am currently off work unfit for duties. How may Connect Legal help me?
I was diagnosed with ADHD during my teen years, and because of this, I often have symptoms of hyperactivity and it is harder for me to stay focused. I have worked in my role as a coordinator for this company for over a year now. After a few months of working at the company, I told my manager who is also my direct report about my disability and how it affects my focus, attention, etc. Her reaction seemed very unsupportive, and she questioned me “Why you did not tell anyone when you started, This changes everything.” Since then, she has directed me to attend very long meetings which due to my ADHD, I cannot do, and further, when have told her how this affects my disability, she has ignored my concerns, and told me to “just deal with it.” I feel like I am being micromanaged and that she is being very critical of every little thing that I do. I work in a team of 4 other coordinators, and she does not treat them like this. I do not know how much longer I can continue to work in these discriminatory conditions. Connect legal, can you please help me?
I have been working as a forklift driver for a large Australian Meat Processor for the past 8 years. Recently, whilst climbing a 2-meter ladder, I sensed it was unstable and fell off and injured my lower back – the L4 and L5 discs. After taking 4 weeks off to seek medical attention, I have applied for Workers' Compensation due to not being able to return to work for an estimated potential long period of time. My manager has sent me various messages and emails, threatening me with words to the effect of “if you do not return to work within the next week, we will get rid of you. Stop being dramatic about your injury”. He said, “You only fell because you’re clumsy.” He is constantly bombarding me with messages and phone calls. I expressed that “I injured my back and am unable to return to work. I am also currently on workers' compensation.” Yesterday, he called me and said “we no longer need you at work. Please do not return.” Connect Legal, please advise me of my rights.
I have been working as a cleaner for the last 5 months and have thoroughly enjoyed my work. Over the last 4 weeks, I’ve taken 2 days of sick leave, both on Mondays because I have been very unwell. This morning I rang my boss and said I can’t go to the warehouse and help with cleaning because I am unwell. My boss said this is ridiculous, however, I’d never taken any sick days until a couple of weeks ago. My boss said that not good enough, and you terminated me and did not give me a termination letter. May you please advise my legal rights to lodge a disability discrimination claim under the Disability Discrimination act 2022?
I’ve been working as a truck driver for at least 6 months and sustained a workplace injury to my lower back while I was carrying goods from warehouse A to B. I reported this to management, but they seemed only to give lip service. they said, “see how you go and if the pain persists, go see a doctor.” I then went to see my doctor who placed me on sick leave and then within a week thereafter, placed me on workers' compensation. When I provided these certificates to my manager, he looked very surprised. He said, “What are these injuries just from carrying boxes?” I said, “yes, the boxes were over 20kg and when I got injured, I told you straight away.” I have been on workers' compensation for about 3 weeks. However, this morning my manager walked in and said, “we’re making your position redundant as a truck driver.” I said, “what are you talking about? We’ve got so much work to do. There are trucks coming in from Brisbane and Melbourne. What redundant?” I said, “are you sure it’s not because of my workers' compensation?” He said no but I don’t believe him. Connect Legal, please help me.
I work for a large Financial Institution within the Call Centre department and have recently been diagnosed with a Motor Neuron disease. This has set my family and me back, but it’s something I need to confront head-on My family has been incredibly supportive during such difficult times, but my workplace has failed to do the same. I have asked for a few days off to seek medical attention to which my manager has said “deal with it in your own time.” I explained the neurologist can only see me Monday to Friday and during work times. She reiterated that “this is something you need to do in your own time. We can only give you this week off, but you need to be back next week and thereafter.” Connect Legal, please advise me of my employment and discrimination rights in regard to a very serious disability discrimination matter.
I’ve worked for 8 years as a warehouse employee for a very large Australian logistics and transport company. About a year ago, I injured my back because of very heavy lifting. Management knows that I shouldn’t lift above 20-25 kg, yet they were getting me to lift kitchen and bathroom products (sinks, toilet seats, microwaves, etc.) weighing 50kg plus and this was the main cause of my injury. When I informed management, they laughed it off and said it’ll be fine. Lately, I lodged a Workers Comp claim and I’m now gradually returning to light duties. However, since returning, they’ve made fun of my injury and said, “we don’t believe you, that’s bullshit, you’re taking us for a ride, this is a scam.” Please advise me on my disability rights pursuant to the Disability Discrimination Act 2004.
I have been working for 4 years in a Call Centre for a large employer. I work on a permanent basis, 5 days a week, Monday to Friday. I suffer from a liver disorder which often leaves me fatigued and unable to work. I always provide medical certificates for my absences and have explained to my manager that I have a disability that causes severe fatigue. Yesterday, my manager brought me to a meeting and said words to the effect that my absences were unacceptable and I was placed on a performance improvement plan, I feel like my managers' comments were unfair and discriminatory and I don’t want to be subject to performance management all because I am sometimes absent from work because of my disability. Can you please advise me about my options?
I am a shop assistant for a very well-known store. One day, while I was performing my tasks, I slipped and fell on a floor that looked dry, however, it was extremely slippery because it was cleaned with the wrong chemicals. I sustained an injury on my shoulder, back, and knee. As a result, my duties needed to be converted into lighter duties. Despite this, my management was constantly assigning tasks beyond my physical capabilities, and every time I would bring this to their attention they’d say, “We have nothing else for you to do”, “You’re being paid to do this”, or “If you can’t do it then just go home.” Furthermore, when I would request some adjustments, such as a chair to sit on while on the register due to my body pain, I would be denied and told “That’s not our policy, you can’t have a chair.” Not only did this cause me immense physical pain, but also emotional pain as well. I felt dehumanized and disrespected, and as though my concerns and safety were not in any of my management’s concerns. Connect legal, please advise.
Connect Legal's No Win No Fee Policy

Our legal services will be undertaken on a No Win No Fee basis as has been the case from inception when we commenced defending employee rights in the late 90s. We will provide a written costs agreement outlining our No Win No Fee policy and will provide an estimate of the applicable fees.

What are the different types of Disability Discrimination?

There are five main types of disability discrimination; a. direct discrimination; b. indirect discrimination; c. failure to make reasonable adjustments; d. discrimination arising from disability; e. victimization.